Karen A WayHealth Plan Analytics & Consulting Practice Lead
About the author
Karen has extensive experience in the healthcare market, from both a business operations and information technology perspective. She has built and led successful, effective teams that deliver best in class solutions to improve client satisfaction, organizational cost savings, and workplace productivity. Her experience includes Advanced Analytics, Total Population Health, and Disease Management. Also, Karen has experience in the public sector regarding Medicare and Medicaid programs, including policy development and compliance.
As part of the Health Plan Innovation and Consulting team at NTT DATA, Karen is responsible for working with and supporting clients with ongoing health care reform activities so that they remain competitive in the evolving marketplace. While primarily a subject matter expert (SME) for BI and Analytics, Karen is also well versed in quality improvement initiatives (e.g., STARS, HEDIS), care management and Total Population Health. Her goal is to utilize her knowledge of the healthcare and IT/data management industries to leverage improvement in the member/patient experience and increase the value of current and future client offerings.