Drive Customer Centricity Through Digital Agility

Events /Drive Customer Centricity Through Digital Agility

On-Demand


It’s never been more important to make customers—rather than technology—the center of transformation. It’s not an easy goal to attain—but it is possible. In this insightful webinar brought to you by GigaOm Research , we explore the ways to plan and build a digital platform that drives a more situationally aware, customer-focused organization that can adapt and succeed in the current and future business climate. If you’re looking for an overarching strategy, or for some nuggets of tactical advice learned from the field, make plans to watch this one-hour event on demand.

What You’ll Learn

      Why evolving markets now demand a relentless focus on customer centricity
      How to build technology foundations to meet ever-changing customer expectations
      What lessons we’ve learned from work with enterprises in preparing digital platforms for business agility

Our Panelists

Aater Suleman headshot

Aater Suleman
Vice President, Cloud & Application Transformation
NTT DATA Services


Wednesday, August 19, 2020As co-founder of Flux7, an NTT DATA company, is a recognized thought leader and a frequent speaker at high-profile events and regularly conducts corporate workshops on digital transformation. You will also find him sharing his experience in his role as professor at the University of Austin, where he designs systems for continuous improvement for the world’s leading brands.

Jon Collins headshot

Jon Collins
Vice President of Reseacrh
GigaOm Research


Jon has advised the world’s largest technology companies in product and go-to-market strategy, acted as an agile software consultant to a variety of enterprise organizations, led the development of a mobile healthcare app and successfully managed a rapidly expanding enterprise IT environment. His passion is reflected the innumerable papers and guides he’s written about maximizing technology and his role as a speaker, facilitator and presenter.