Amid new environments and mass disruptions, this has been the year for digital reinvention. Emerging technologies enabled by artificial intelligence (AI) are at the heart of these changes. Join our webinar to explore results from our new financial services and insurance research, which explores the specific challenges of adoption and the ethical risks of AI.
The report shows that financial services companies understand the technology aspects of AI better than their peers in other industries but struggle with ethical risks. And insurance emerged as a leader in AI adoption, but is challenged by the lack of technical expertise among employees. Our panelists will tell you why.
Mike is a New York-based journalist who has covered business and the financial markets for more than 20 years, including stints as the investor editor at Red Herring, editor-at-large at US Banker, and contributing editor at Bank Technology News. His articles have appeared in numerous publications, including American Banker, Barron's, Crain's New York Business, Inc., Institutional Investor, strategy + business and Worth. Michael has co-written and edited three books; the most recent was Merge Ahead: Mastering the Five Enduring Trends of Artful M&A (McGraw-Hill 2009).
Michael S. Goodman
Vice President & Business Insights Senior Practice Lead
Michael has spent his career devoted to understanding, managing and advancing the digital fabric of modern corporations – data, analytics, organization, process and technology. He helps clients leverage data, analytics, automation and technology to address business challenges across the financial services, insurance, manufacturing and health care sectors. In addition, he defines the key focus areas for R&D and thought leadership efforts.
David T. Vanalek
Chief Operating Officer of Claims
David leads the day-to-day operational support for all claims divisions, including professional liability, casualty, workers compensation, reinsurance, and transportation, property and marine lines. He previously directed the company’s United States professional liability group, overseeing medical and healthcare, cyber risk and privacy, global management, environmental and energy and other liability teams. A licensed attorney in California and Illinois, David was in private practice prior to joining Markel. He is a frequent speaker on insurance, professional liability, cyber liability and management liability issues.
President, Financial Services
NTT DATA Services
Wayne Busch brings more than 25 years in the financial services industry to lead his high-impact consulting, technology and operations teams. He helps clients optimize their current business and leverages NTT DATA Services’ capabilities to drive new waves of growth, creating new operating models through digital platform delivery, technology services transformation and As-a-Service solutions. Previously at Accenture, Wayne led the industry and offering teams across North America, where he shaped the firm’s strategy and industry thought leadership, including authoring “Banking 2020”.