TOKYO, JAPAN and PLANO, TX – August 16, 2017 – NTT DATA, a recognized leader in global technology services, was named a “Leader” and “Star Performer” in Everest Group’s recently published report, Workplace Services – Market Trends and PEAK Matrix™ Assessment: “End Users are no Less than Customers,” which is a comprehensive analysis of 23 IT service providers’ vision, scale and nature of operations, as well as domain investments, in workplace services.
“Driven by digital expectations, our dynamic workplace portfolio centers on enhancing the user experience to create value aligned to business objectives.” said David Bonner, executive vice president infrastructure, cloud and security services, NTT DATA Services. “We are honored by this recognition from Everest Group which is a great testament to the dedication of our people who support our clients’ business needs at every level.”
NTT DATA has invested in unique IPs, integrated a selective partner landscape, and continuously improved the company’s service processes to ensure operational excellence, workplace productivity and client satisfaction.
“User experience has taken center stage in the workplace – today’s enterprises are tasked with building a digital workplace that can mirror the personal digital lives of employees and help create a brand and environment that is aligned to the expectations of the millennial generation,” said Ashwin Venkatesan, Practice Director, Everest Group. “NTT DATA’s mature workplace service portfolio, investments in key areas such as automation and end-user analytics, and continuous improvement of its partner landscape were among the key reason helping it achieve the Leader position in this assessment.”
The market research focused on user experience within workplace services as digital workplaces become common among providers. However, there is significant market confusion as to what a digital workplace truly stands for and what defines it. Therefore, Everest Group evaluated IT providers on strengths and areas for improvement for workplace services and provided recommendations for improved services. Click here for more information about NTT DATA’s workplace services.
About NTT DATA
NTT DATA (TOKYO: 9613) is a leading IT services provider and global innovation partner headquartered in Tokyo, with business operations in over 50 countries. Its emphasis is on long-term commitments, combining global reach with local intimacy to provide premier professional services varying from consulting and systems development to outsourcing. For more information, visit www.nttdata.com.
About NTT DATA Services
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, application, infrastructure and business process outsourcing services.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100.