PLANO, TX – Jun 11, 2019 – NTT DATA, a recognized leader in global technology services, today announced the company was ranked No. 4 overall in the HFS Research Top 10 Healthcare Services report, a comprehensive analysis of healthcare service providers that assesses the quality of service.
In addition to being ranked No. 4 overall, NTT DATA earned categorical rankings of No. 1 in Provider Industry Coverage, No. 1 in Global Geographic Mix and No. 2 in Size and Experience: IT Services. The company was recognized for its managed services healthcare solutions designed to accelerate clients’ digital agendas, as well as its strong global client base and intelligent automation capabilities that are offered at an industrial scale.
“We have seen the healthcare industry evolve and we work closely with our clients to identify the technology and process solutions they need to create a better digital experience for patients, physicians and clinicians,” said Alan Hughes, healthcare group president, NTT DATA Services. “Our team is honored to be recognized by HFS Research for the advanced healthcare solutions we have created in partnership with health plans and providers.”
HFS highlighted some of the following NTT DATA innovations including Jibo, a social robot that helps children with autism and developmental disorders improve social skills, Hitoe, electrically conductive material that gathers data—heartbeat and cardiac electrical activity—simply by being worn, and Sota, a robot that helps elderly populations with communication.
“The role of third parties is no longer simply supporting ‘business-as-usual’ operations, but rather assisting payers and providers in driving meaningful change in their organizations and for their customers,” said Saurabh Gupta, chief strategy officer, HFS Research. “NTT DATA’s emphasis on excellent services designed to accelerate client agendas and innovative solutions allows them to tackle the challenges in an evolving, complex industry successfully.”
The Top 10 report examines the role service providers play in the healthcare industry and ranks 20 service providers based on their healthcare-specific service offerings and capabilities. These offerings are calculated through a series of criteria measuring innovation, execution and the voice of the customer. Leaders in this research exhibited a strong mix of service execution excellence, applied innovation, vision and verified customer satisfaction.
Visit NTT DATA’s healthcare industry services page for more information.