Engage with Consumers Effectively
The healthcare environment has become increasingly complex with impending regulatory deadlines, increasing patient expectations and changing industry dynamics.
IMPROVE MEMBER SERVICESDesign Products, Engage with Consumers
Demands on healthcare plan organisations are palpable. Today, the administrative roles of health plans have really expanded beyond traditional claims processing, enrolment and payment accuracy. The shift from an insurance provider to additional role as care provider demands new approaches to meet business profitable and consumer satisfied. For more than 30 years, our healthcare business process outsourcing (BPO) team has implemented the processes and technologies for health plans that bring about real transformation for
customers of all sizes. Our end-to-end administrative services help you streamline operations, improve productivity and strengthen cash flow to stay competitive and improve member satisfaction. We can help you work smarter by reducing the cost and make the best use of your staff members by putting their time and resources toward crucial areas such as claims management, care management or member and provider relations.
Empower healthcare consumers with online enrollment and administrative capabilities.
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We are ranked as one of the Market Leaders in the Everest Group Healthcare Payer BPO PEAK Matrix™ Assessment. — June 2017
Our Services
BPO for Customer Service
Make your front office shine with solutions for your sales team, enrolment call centres and direct marketing.
Back Office
Streamline core processes such as claims processing, billing, customer service, enrollment and more.
